Terms of Service

Effective Date: November 24, 2025
Last Updated: November 24, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Elizabeth Rosario Law ("we," "us," "our," or "the Firm") governing your use of our website located at elizabethrosariolaw.com ("Website") and any related services provided by the Firm.

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using the Website and our services.

Applicable Law: These Terms are governed by the laws of the State of Michigan and North Carolina (where our offices are located) and federal law, without regard to conflict of law principles. Users accessing from other states or countries (including Mexico) agree to be bound by these terms.

2. No Attorney-Client Relationship

2.1 Website Use Does Not Create Representation

IMPORTANT: Use of this Website, including viewing content, submitting contact forms, sending emails, or participating in evaluations, DOES NOT create an attorney-client relationship. No attorney-client relationship exists until:

• We have conducted a conflicts check and confirmed we can represent you
• We have provided you with a written engagement agreement
• You have signed and returned the engagement agreement to us
• Any required retainer or initial payment has been received
• We have sent you written confirmation that we are representing you

2.2 No Duty to Act

Until an attorney-client relationship is formally established in writing, we have no duty to act on your behalf, monitor deadlines, or take any action regarding your immigration matter. Time-sensitive immigration matters may expire while you are communicating with us. You are solely responsible for monitoring and complying with all immigration deadlines.

2.3 Right to Decline Representation

We reserve the absolute right to decline representation for any reason, including but not limited to: conflicts of interest, case complexity, lack of resources, ethical concerns, or business considerations. Participation in a case evaluation does not obligate us to accept your case.

3. Information and Legal Advice Disclaimers

3.1 No Legal Advice

The information on this Website is for general informational purposes only and does NOT constitute legal advice. No content on this Website (including blog posts, articles, FAQs, case studies, or any other materials) should be construed as legal advice or as creating an attorney-client relationship.

3.2 Constantly Changing Immigration Law

Immigration law is complex and changes frequently through new statutes, regulations, executive orders, court decisions, and agency policy changes. The information on this Website:

• May not reflect the most current legal developments or changes
• May not apply to your specific circumstances
• Is not a substitute for an evaluation with a qualified immigration attorney
• May become outdated without notice

3.3 No Guarantees or Predictions

We make no guarantees, promises, or predictions about the outcome of any immigration case or application. Every case is unique and depends on individual circumstances, evidence, applicable law, and government discretion. Past results do not guarantee future outcomes.

3.4 Case Studies and Testimonials

Case studies and client testimonials on this Website represent specific factual situations and outcomes. They do not guarantee similar results in other cases. Immigration results depend on many factors including individual circumstances, current law, and government adjudication practices.

3.5 Recipe Content Disclaimer

Our "Cocinando con la Abogada" recipe section is provided for informational and cultural purposes only. We make no warranties regarding food safety, allergen information, or dietary suitability. Users assume all risks associated with preparing and consuming recipes.

4. Case Evaluation Terms

4.1 Free Case Evaluations

We offer free initial case evaluations to assess potential representation. These evaluations:

• Are for preliminary assessment purposes only
• Do not create an attorney-client relationship
• Do not constitute legal advice
• Do not guarantee case acceptance or specific outcomes
• May be limited in time and scope at our discretion
• Do not obligate us to provide further services

4.2 Emergency Contact Submissions

While we strive to respond promptly to emergency contact forms and deportation defense inquiries, submission of an emergency form does not guarantee immediate response or representation. We are not responsible for any harm, deportation, or adverse consequences that occur while you are attempting to contact us or awaiting our response.

4.3 Conflicts of Interest

We must decline representation if a conflicts check reveals we cannot ethically represent you. Information disclosed during evaluations may prevent us from representing adverse parties in the future, even if we decline your case.

5. Scope of Services and Jurisdiction

5.1 Immigration Law Only

We practice exclusively in U.S. immigration and nationality law. We do not provide advice regarding: criminal law, family law, business law, tax law, or any other legal areas. References to other legal matters on this Website are for informational purposes only.

5.2 Geographic Limitations

Our attorneys are licensed to practice law in Michigan and North Carolina. We handle federal immigration matters nationwide. For matters requiring state bar admission, we associate with local counsel or appear pro hac vice as permitted. We do not provide legal advice regarding foreign country laws (including Mexican law) except as it relates to U.S. immigration proceedings.

5.3 Citizenship Test Preparation

Our citizenship test practice tools are provided as study aids only. We do not guarantee that:

• Questions match those on the actual USCIS test
• Practice test results predict actual test performance
• Using our tools will result in passing the citizenship test
• Information is complete, accurate, or up-to-date with current USCIS requirements

6. Fees, Payments, and Refunds

6.1 Fee Agreements

All fees for legal services must be agreed upon in writing in a signed engagement agreement. No fee information on this Website constitutes a fee quote or agreement. Actual fees depend on case complexity, time required, and other factors.

6.2 Government Fees

USCIS, Department of State, and other government filing fees are separate from our legal fees. Government fees change frequently and are non-refundable. We are not responsible for government fee increases or changes in filing requirements.

6.3 Refund Policy

Refund policies are specified in individual engagement agreements. Generally, earned fees for work performed and costs already incurred are not refundable. Government filing fees paid to USCIS or other agencies are never refundable.

6.4 Payment Processing

We use third-party payment processors. We are not responsible for payment processing errors, delays, or security issues related to third-party processors. Users accessing from Mexico or other countries are responsible for any currency conversion fees or international transaction charges.

7. Limitation of Liability

7.1 Website Use

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELIZABETH ROSARIO LAW SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THIS WEBSITE, INCLUDING BUT NOT LIMITED TO:

• Direct, indirect, incidental, punitive, or consequential damages
• Lost opportunities, lost cases, or missed deadlines
• Deportation or removal from the United States
• Denial of immigration benefits
• Reliance on information on this Website
• Technical issues, website downtime, or data loss
• Unauthorized access to communications or personal information
• Errors, omissions, or inaccuracies in Website content

7.2 Third-Party Content and Links

Our Website contains links to government websites (USCIS, Department of State), social media, and other third-party sites. We are not responsible for:

• Content, accuracy, or availability of third-party websites
• Privacy practices of linked websites
• Changes to government websites or requirements
• Government website downtime or technical issues

7.3 Government Actions

We are not responsible for actions, decisions, or delays by USCIS, immigration courts, Department of State, or any other government agency. Immigration decisions are made by government officials, not by our firm. We cannot control:

• Processing times or delays
• Requests for additional evidence
• Denials or unfavorable decisions
• Changes in immigration policy or law
• Interview scheduling or location
• Officer discretion or adjudication standards

7.4 Maximum Liability

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount of fees you have actually paid to us for legal services, or $100, whichever is greater.

8. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Website will be uninterrupted, timely, secure, or error-free
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that defects will be corrected
• Warranties regarding security of data transmission

9. Indemnification

You agree to indemnify, defend, and hold harmless Elizabeth Rosario Law, its attorneys, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of this Website
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your submission of false, misleading, or inaccurate information
• Your reliance on information from this Website

10. User Conduct and Prohibited Activities

You agree NOT to:

• Use the Website for any unlawful purpose
• Submit false, fraudulent, or misleading information
• Impersonate any person or entity
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Scrape, data mine, or use automated systems to access the Website
• Interfere with or disrupt the Website or servers
• Copy, reproduce, or redistribute Website content without permission
• Use the Website to harass, threaten, or harm others
• Violate any applicable federal, state, or local laws

11. Intellectual Property Rights

11.1 Ownership

All content on this Website, including text, graphics, logos, images, videos, audio, software, and compilation, is the property of Elizabeth Rosario Law or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

11.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not modify, copy, distribute, transmit, display, reproduce, publish, or create derivative works from Website content without our express written permission.

11.3 Trademarks

"Elizabeth Rosario Law," our logo, and other marks are trademarks of our firm. You may not use our trademarks without prior written consent.

12. Confidentiality and Communications

12.1 Pre-Representation Communications

While we treat communications from potential clients as confidential, attorney-client privilege does not apply until a formal attorney-client relationship is established. Information disclosed during evaluations may be used for conflicts checks and business purposes.

12.2 Email and Electronic Communications

Email and internet communications are not secure. By contacting us via email or website forms, you acknowledge that:

• Email communications may be intercepted
• We cannot guarantee the security of email transmissions
• Sensitive information should not be sent via unencrypted email
• You assume the risk of using email to contact us

12.3 Phone Call Recording

We may record phone calls for quality assurance, training, and record-keeping purposes. By calling us, you consent to call recording. We will inform you if a call is being recorded.

13. Dispute Resolution and Arbitration

13.1 Governing Law

These Terms are governed by the laws of the State of Michigan without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Kent County, Michigan, or Mecklenburg County, North Carolina (at our election).

13.2 Informal Dispute Resolution

Before filing any legal action, you agree to attempt to resolve disputes informally by contacting us at legal@elizabethrosariolaw.com. We will attempt to resolve disputes in good faith.

13.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO BRING CLAIMS AS PART OF A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

13.4 Statute of Limitations

Any claim or cause of action arising from use of this Website or these Terms must be filed within one (1) year after the claim arose, or it will be permanently barred.

14. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Website, you consent to our Privacy Policy.

15. Changes to Terms of Service

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. The "Last Updated" date at the top indicates when Terms were last revised. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

Material changes will be prominently posted on the Website. We may also notify you via email for significant changes. You are responsible for regularly reviewing these Terms.

16. Termination

16.1 Termination of Access

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Website will cease immediately.

16.2 Survival

Provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution shall survive termination of these Terms.

17. International Users and Specific Jurisdictions

17.1 Access from Outside the United States

This Website is controlled and operated from the United States. If you access this Website from outside the U.S. (including Mexico), you do so at your own risk and are responsible for compliance with local laws.

17.2 Users in Mexico

For users accessing from Mexico: We provide U.S. immigration legal services only. We do not provide legal advice regarding Mexican law. All legal services and communications are governed by U.S. law and professional responsibility rules.

17.3 Export Controls

Software and technical data available on this Website may be subject to U.S. export controls. You agree to comply with all applicable export and re-export restrictions.

18. Accessibility

We strive to make our Website accessible to all users. If you encounter accessibility issues or need these Terms in an alternative format, please contact us at accessibility@elizabethrosariolaw.com.

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

20. Entire Agreement

These Terms, together with our Privacy Policy and any written engagement agreement, constitute the entire agreement between you and Elizabeth Rosario Law regarding use of this Website and supersede all prior agreements and understandings.

21. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless in writing and signed by an authorized representative of the Firm.

22. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, pandemic, government actions, internet failures, power outages, or natural disasters.

23. Contact Information

For questions about these Terms of Service, please contact us at: